Refund Policy: What You Need to Know
PINIOLA AI keeps refunds clear and simple. The PINIOLA Refund Policy applies to all users in the United States and Bangladesh.
Start Free, Decide Later
Every plan includes a 30-day free trial. Cancel during the trial and you pay nothing. Try features like CRM software Bangladesh, WhatsApp business automation BD, ফেসবুক পেজ অটো রিপ্লাই, and social media auto posting risk-free.
How to Request a Refund
If you need a refund, contact us within 30 days of your service start or payment date. After 30 days, refunds are not available. Refunds are processed within 7 days and returned to your original payment method. It may take your bank or payment provider a little longer to display the funds.
The one-time setup fee is also refundable within this time.
How to Contact Us
To request a refund, send your name, business name, account email, payment date, and the reason:
WhatsApp: +880 1602-030870
For refund or billing questions, reach out on WhatsApp for fast help.
Questions & Answers
What is the Piniola AI refund policy time limit?
Contact us within 30 days of starting the service or making the payment. Refund requests made after 30 days are not accepted.
How long does a refund take to process?
Once you raise your complaint, the refund is processed within 7 days and returned to the original payment method. Your bank or payment provider may take a little longer to show the funds.
Am I charged if I cancel during the free trial?
No. Every plan starts with a 14-day free trial, and if you cancel during the trial you are not charged the monthly fee. The one-time setup fee on every plan is also refundable under this policy.
More About Refunds
Is the setup fee refundable?
Yes, the one-time setup fee on every plan is refundable if you request within 30 days.
Does the refund policy cover all software and automation packages?
Yes, the refund policy applies to every service, including business automation software Bangladesh, CRM software Bangladesh, and অনলাইন ব্যবসা অটোমেশন.
Common Refund Questions
Does the refund cover WhatsApp business automation BD and social media auto posting?
Yes. The PINIOLA refund policy covers all included features like WhatsApp business automation BD, ফেসবুক পেজ অটো রিপ্লাই, and social media auto posting, as long as you request within 30 days.
How do I get help if I have billing or refund questions?
Contact our team on WhatsApp at +880 1602-030870. We’ll help with any billing or refund questions for your PINIOLA AI account.
Refund Policy Details for Business Owners
Does the PINIOLA refund policy apply to CRM software Bangladesh and অনলাইন ব্যবসা অটোমেশন?
Yes. The refund policy applies to all PINIOLA AI packages, including CRM software Bangladesh and অনলাইন ব্যবসা অটোমেশন, if you request within 30 days.
Is the refund policy the same for users in Bangladesh and the United States?
Yes, the same refund policy applies to users in both Bangladesh and the United States.
Quick Facts About PINIOLA Refunds
Does the refund policy cover add-ons or credits?
Refunds apply to setup fees and plan payments only. Add-ons and credit packs are not refundable once used.
How do I know if my refund is approved?
Once your refund is approved, we confirm by WhatsApp or email. You’ll see the funds return to your original payment method within 7 days.
Is there a difference in refund processing for BDT and USD payments?
Refunds are issued in the original payment currency. BDT prices are approximate; final billing and refunds happen in USD.